Sarah has already made a brief call on the prospect. Which of the following objectives has she most likely achieved?
A) developed trust and presented solutions
B) established rapport and asked basic needs discovery questions
C) asked basic needs discovery questions and negotiated pricing
D) negotiated pricing and closed the sale
E) closed the sale and agreed on shipping terms
B
You might also like to view...
Excluding China, which does not allow Google to publish figures regarding its requests for information, the government with the largest number of requests for information is:
A) Brazil. B) India. C) America. D) Japan. E) Taiwan.
Imagine that you are a manager of a local shoe store with the responsibility for four employees. Outline a detailed plan for how you would implement MBO to increase overall store revenue by 10% by the end of the year.
What will be an ideal response?
The following is NOT one of the fundamental criteria for recognition?
a. Timeliness b. Measurability c. Relevance d. Reliability
It is important for franchisors to specify rigid operations standards and to restrict choice of suppliers so that _____
a. franchisors can receive operating revenues b. financial resource requirements for franchisees can be limited c. a uniform image can be presented to customers regardless of location d. a professional manager system can be utilized