Empathic responses require a listener to understand his or her communication partner's emotional state.
Answer the following statement true (T) or false (F)
True
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This theory of mass communication says people are influenced by opinion leaders who may change from issue to issue
A) N-Step Theory B) Magic Bullet Theory C) Agenda Setting Hypothesis D) Uses and Gratifications Theory E) Diffusion Theory
Vasilios finds it difficult to stand up for himself and his beliefs at work. Vasilios's employer may
suggest that Vasilios attend one of these groups to help him over this problem: A) an encounter group C) an assertiveness training group B) a consciousness-raising group D) an intervention group
Speeches about a process or development over time usually
follow the chronological strategy. Indicate whether the statement is true or false
When the procedures of a company are not specific or apparent, employees:
A. Assume whatever responsibilities they want, whenever they want B. Can experience hindered productivity and satisfaction because of uncertainty C. Are expected to do whatever they feel like D. Will understand what is expected of them most of the time