Explain the outsourcing risk of failure to perform
Once a client firm has outsourced specific IT assets, its performance becomes linked to the vendor's performance. The negative implications of such dependency are illustrated in the financial problems that have plagued the huge outsourcing vendor Electronic Data Systems Corp. (EDS). In a cost-cutting effort, EDS terminated seven thousand employees, which impacted its ability to serve other clients. Following an eleven-year low in share prices, EDS stockholders filed a class-action lawsuit against the company. Clearly, vendors experiencing such serious financial and legal problems threaten the viability of their clients also.
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The threat of new entrants is measured by whether there are entry barriers, such as capital investment, ________________________________________, patents, or regulation that inhibit new entrants
Fill in the blank(s) with correct word
The researcher strives to minimize question bias, defined as the ability of a question's wording or format to influence respondents' answers
Indicate whether the statement is true or false
Which statement from a prospect is best categorized as a requirement clue?
A) "I don't understand the purpose of disability insurance." B) "When is the first payment due?" C) "My entire family will need dental coverage." D) "Will this insurance cover hospitalization?" E) "I have coverage through my wife's job."
Which of the following applies to standard products?
A) They are readily available. B) Their prices are comparatively stable. C) They are purchased ONLY after firm quotations. D) Only A and B above apply. E) All of the above apply.