Services that have a direct impact on the company’s operations, are used by the customers, or require unique or highly skilled workers to provide are ______.
a. nonstrategic services
b. standard services
c. strategic services
d. public services
c. strategic services
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In calculating the depletion of a natural resource, its useful life in years is irrelevant
Indicate whether the statement is true or false
Habetts, a company that sells cell phone accessories, introduced a new range of cell phone covers in various patterns that read the following: "I don't drink and drive because I love my family." Which of the following marketing strategies does this scenario best illustrate?
A. People marketing B. Place marketing C. Event marketing D. Idea marketing
Which of the following is an example of a remote service environment?
A. Pizza Hut restaurant B. Scarlett O'Haira hair salon C. First National Bank of Polk County D. Carolina Power, an electricity provider E. The Home Depot
The act of deciding what behavior is ethical
A. makes one prone to be a victim of nepotism. B. invariably causes one's ethical performance to suffer. C. makes one very susceptible to grapevine communication. D. does not always end an ethical dilemma.