Hope worked as an administrative medical assistant but was dismissed from her position after numerous patients complained about how they were greeted. Hope claims that she always used an appropriate verbal greeting with each patient. Which of the following may have contributed to the miscommunication between Hope and the patients?
A. Not enough reading material in the waiting area
B. Nonverbal facial expressions and tone of voice
C. Unorganized work area
D. Lack of professional certification
Answer: B
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The presence of particulates in a urine sample measured by a refractometer will result in which of the following?
A. An increase in reflectance of the solution B. A change in the critical angle of the light as it passes through the solution C. An increase in energy of the solute particles that results in a release of light energy D. A change in Rayleigh scatter patterns
The allowance of unessential or lay personnel to be present during a surgical procedure or examination is a clinical example of:
a. slander b. libel c. intrusion d. misappropriation
___________________ administer programs for the prevention and control of communicable and vector-borne diseases and other preventable conditions.
Fill in the blank(s) with the appropriate word(s).
At what approximate rate do the VRG's expiratory neurons fire per minute in a healthy adult at rest?
a. 18-22 times c. 24-28 times b. 4-8 times d. 12-15 times