Which argument says that stakeholder management realistically depicts how companies really work?
A. Normative argument.
B. Fiduciary argument.
C. Descriptive argument.
D. Instrumental argument.
Answer: C
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What term best defines the following type of stakeholder? “Share in fringe benefits, hold the freedom to join unions if applicable, and should have adequate work conditions.”
A. shareholders B. employees C. creditors D. suppliers
When nonmanufacturing costs are subtracted from gross margin, the result is called:
A) cost of goods sold. B) net operating income. C) sales. D) nonmanufacturing income.
The body of a direct claim letter should ________
A) offer a sincere compliment or point of agreement B) show that you are angry about the situation so that you will be taken seriously C) explain the problem and justify your request D) summarize your action request
The fact that the Vietnamese and Italians pay attention to a leader’s title and do not always rely on written contracts can be partially attributed to:
a. the two cultures being relaxed b. the two cultures being people oriented c. the two cultures being high-context d. the two cultures being collectivist