A(n) is one in which employees agree not to leave and go into competition against the employer or go to work for a competitor for a certain time
a. noncompete agreement
b. anti-raiding covenant
c. exculpatory agreement
d. whistle-blower agreement e. none of the other choices
a
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The bank informs a customer that a service charge has been assessed on their account by including a credit memorandum in the monthly bank statement
a. True b. False Indicate whether the statement is true or false
What is a code of conduct?
A. The personal beliefs of an employee at the firm B. The limitations to an employee’s rights to freedom of conscience, privacy, and free speech C. The organization’s mechanism to identify the ethics and values of the firm D. A form of written warning found in step 3 of the Discipline Model E. The firm’s mission statement
None of the research conducted for a recommendation report involves field research
Indicate whether the statement is true or false
When employees use ________, they first try to summon up the emotions and feelings they want to display and then let their generated feelings animate their outward displays of emotions.
a. deep acting b. surface acting c. genuine emotional labor d. summoning