Which of the following statements about the American Customer Satisfaction Index (ACSI) is true?
A. In spite of the name, the ACSI also measures customer satisfaction levels for countries with which the U.S. has a greater than average level of trade
B. The only country that is currently studying customer satisfaction and creating an index is the United States
C. The ACSI tracks customer perceptions of the level of satisfaction provided by sole proprietorships as well as by large corporations
D. The ACSI was developed by the federal government as a way to include customer satisfaction measurements in census data
E. The ACSI demonstrates to service providers that there is much room for improvement in customer satisfaction
Answer: E
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What will be an ideal response?
Groups are different from teams because:
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Indicate whether the statement is true or false
A company's history indicates that 20% of its sales are for cash and the remaining 80% are on credit. Collections on credit sales are 30% in the month of the sale and 70% the following month. Projected sales for January, February, and March are $75,000, $92,000 and $60,000, respectively. The March expected cash receipts are $80,500.
Answer the following statement true (T) or false (F)