When members' listening helps to ensure that their transactional processes are meeting both individual and team needs and helps identify personal and/or interpersonal issues as they impact on the team or the task, they are using:
A. Active listening
B. Empathic listening
C. Dialogic listening
D. Monologic listening
B
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Clergy, therapists, and law enforcement officials often listen with this goal in mind
a. to help b. to understand c. to advise d. to learn
"Having too much salt in the diet can lead to high blood
pressure." This is an example of an attitude. Indicate whether the statement is true or false
Which technique is used for helping groups and teams recognize and examine big issues that affect the group or organization and can be useful in categorizing the issues in the order of internal as well as external factors that influence them?
a) SWOT Analysi b) Is/Is Not Analysis c) PROMOD technique d) Action chart
We can motivate ourselves to improve our ability to receive messages by reducing or eliminating distractions
Indicate whether this statement is true or false.