Some people do not have the communication skills necessary to participate in a constructive conflict. They often feel helpless in conflict situations, and they are not able to respond effectively. Explain how understanding the difference between argumentativeness and aggressiveness could help someone communicate more effectively.
What will be an ideal response?
Argumentativeness: focus on logical argument/reasoning; direct focus; back up claims with evidence; refute contrary views. Aggressiveness: attack self-concept; tease; threaten; criticize people.
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Culture can be defined as an accumulated pattern of ______.
a. contexts, situations, and environments b. processes, dynamics, and intentions c. languages, schools, and laws d. values, beliefs, and behaviors
The first cable network using satellites to deliver programming was
A) HBO. B) Disney. C) TNT. D) CNN.
Which is a proposition of policy?
A. Tree diversity creates healthier environments. B. Shelter dogs and cats make the best pets. C. E-books are gradually replacing print books. D. Communities should not fluoridate their water.
The burden of ________ always rests with the persuasive speaker who advocates change.
A. opinion B. refutation C. strategy D. fact E. proof