When assessing the service desk's performance, quality is the primary measure looked at, as it directly relates to customer satisfaction.
Answer the following statement true (T) or false (F)
False
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A two-party instrument in which one person makes an unconditional promise in writing to pay another person, with or without interest, either on demand or at a specified, future time is a ________.
A. check B. draft C. certificate of deposit D. promissory note
Buffalo Company reported a December 31 ending inventory balance of $412,000. The following additional information is also available: The ending inventory balance of $412,000 did not include goods costing $48,000 that were purchased by Buffalo on December 28 and shipped FOB destination on that date. Buffalo did not receive the goods until January 2 of the following year. The ending inventory balance of $412,000 included damaged goods at their original cost of $38,000. The net realizable value of the damaged goods was $10,000. Based on this information, the correct balance for ending inventory on December 31 is:
A. $422,000 B. $438,000 C. $374,000 D. $460,000 E. $384,000
__________is the process of determining the worth of each position relative to the other positions within the organization.
A. Delayering B. Job evaluation C. Expectancy theory D. Equity theory E. Compensation
Shirley is an actress under contract with Twentieth Century. Shirley agreed to perform the lead role in a musical to be filmed in Hollywood by Twentieth Century. At the last minute, Twentieth Century decided to scrap the musical and assigned its rights
in Shirley to MGM. MGM was planning to film a western in Australia requiring Shirley to spend six months filming in Australia. Can Shirley successfully prevent this assignment?