A computer-assisted telephone interview (CATI) has all of the characteristics below EXCEPT:

a. The questionnaire is programmed into a computer
b. Relevant skip patterns are programmed into a computer
c. Only legal entries are allowed to questions
d. The system incorporates the tasks of interviewing and data entry
e. A computer randomly dials digits of a specified telephone exchange


e. A computer randomly dials digits of a specified telephone exchange

Social Work & Human Services

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In Adlerian theory, all behavior is:

A. Socially interactive B. Purposeful C. Subjectively interpreted and understood D. All of the above

Social Work & Human Services

During an initial session with a client, the worker may ask, “What brought you in here today?” This is an example of a(n) ______ question.

A. closed-ended B. open-ended C. no-win D. counterintuitive

Social Work & Human Services

A 35-year-old female with serious mental illness is referred to an Illness Management and Recovery

program. The consumer expresses doubts to the social worker about the program because she states she has been in too many programs where she sits around doing nothing. The social worker should FIRST: a) Spend one or more sessions orienting her to the structure of the program b) Suggest that the program may not be for her c) Evaluate her for delusional thinking d) Ask her whether she has been compliant on her medications

Social Work & Human Services

Amnesty International, International Planned Parenthood Federation, International Red Cross, and the International Salvation Army are all examples of:

a. international non-governmental organizations or NGOs b. international inter-governmental organizations c. foundations d. professional organizations with major international commitments

Social Work & Human Services