In conflict resolution it is important to:
A) ?Emphasize your willingness to cooperate
B) ?Empathize with your opponent's perspective
C) ?Evaluate only your opponent's motivation to address the conflict, because you already know your ownmotivation
D) ?a and b only
D
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People with disabilities are as likely to stay in treatment and complete goals as any other group
Indicate whether the statement is true or false
Management by objectives (MBO) was a popular approach to management in
organizations in the latter part of the twentieth century.
Indicate whether the statement is true or false."The higher the educational degree and the longer the education process the better service provider you are" is an attitude:
a) Not adopted and encouraged by any professionals. b) Referred to by critics as --professional myopia." c) Is not in conflict with the professional ethic that "how people behave in their work and how well they do is more significant than credentials or training." d) Human service workers should adopt.
The reason that many policies do not produce the intended results is that:
a. Researchers are ill-equipped to gather accurate data. b. Recipients of services tend to exaggerate the benefits. c. Many factors shape people's behavior and development. d. All of these choices.