Mr. Binder is given information that is available in the office about his new diagnosis of congestive heart failure, but he is requesting more information. What should you do?
A. Tell him no other information is available
B. Answer his questions yourself
C. Tell him to look it up on the Internet
D. Refer him to a health organization or association related to his illness
E. Lend him a medical textbook that explains congestive heart failure
Answer: D
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Fill in the blank(s) with the appropriate word(s).
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