Which of the following statements is true of high-performance work systems?
A. Creating a high-performance work system is akin to using traditional management practices.
B. To function as a high-performance work system, people, technology, and organizational structure must be completely independent of one another.
C. To develop a high-performance work system, organizations need to determine what kinds of people fit their needs and then locate, train, and motivate those special people.
D. A high-performance work system usually excludes reward systems.
E. Integrated high-performance work practices usually have little impact on productivity and long-term financial performance.
c. To develop a high-performance work system, organizations need to determine what kinds of people fit their needs and then locate, train, and motivate those special people
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Describe at least three TQM techniques. For each, describe how a company would implement this technique.
What will be an ideal response?
"Around-the clock availability"
A) means that you will be paid for working 24 hours a day, 7 days a week, 365 days a year. B) means that you may be expected to work long hours without extra compensation and be available practically anytime and anywhere, should a crisis strike at work. C) is illegal under U.S. law. D) refers only to websites, not people.
Which of the following groups typically has the highest union density rate?
A. African American workers. B. Hispanic workers. C. White workers. D. Asian workers.
A coworker who engages in frequent drama tends to reduce workplace conflict because he or she is so entertaining
Indicate whether the statement is true or false.