Chloe wants to be sure that the firm focuses on competitiveness and manages its core capabilities to obtain competitive advantage. Therefore she should recommend that the company
Scenario: As a manager working directly under the company president, Chloe has been given the assignment of transitioning the firm from a slow-moving bureaucracy to an agile, responsive organization. Chloe knows that the structure an organization adopts to accomplish agility will depend on its strategy, its customers, and its technology.
A) coordinate by standardization and centralize the decision-making process.
B) formalize all processes with the written approval of the board of directors.
C) change to a matrix structure in which functional and divisional forms overlap.
D) accumulate the right resources and eliminate resources that do not provide value.
E) switch to a mass customization model with large-batch technology.
D) accumulate the right resources and eliminate resources that do not provide value.
Explanation: It is not enough to have valuable resources that provide capabilities; those resources have to be managed in a way that provides an advantage over competitors. Managers must accumulate the right resources (such as talented people) by determining what resources they need, acquiring and developing those resources, and eliminating resources that do not provide value.
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