There is a sign next to the door that you can see as you leave Mildred's Restaurant. It reads, "If you enjoyed your meal, please tell a friend." In terms of the service marketing triangle, this sign is a part of Mildred's ________ marketing.

A. Interactive
B. Internal
C. Transactional
D. External
E. Integrated


Answer: D

Business

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A) The ability to multitask while on the phone B) The ability to send links to the audience to support information conveyed while conversing C) The ability to use tone of voice to convey meaning D) The ability to block out distractions E) The ability to keep calls short and to the point

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a. True b. False Indicate whether the statement is true or false

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