Properly done, the __________________should be equally beneficial to the executive director and the board
A) constructive feedback
B) performance evaluation
C) constructive criticism
D) organization initiatives
Ans: B
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Collaborative case management refers to
a. experts providing service to a case. b. offering a menu of supports and services to the client c. referral after referral. d. a group effort in which the leadership is provided by the substance abuse counselor.
Which of the following is another term for reflective listening or reflective statements?
A. abbreviating B. shortening C. condensing D. paraphrasing
The ______ of the agency reflect how the mission will be carried out.
A. staff B. clients C. goals D. services
If a client is being transferred to a new professional, it is not necessary to receive the client's
permission to divulge information to that professional. Indicate whether the statement is true or false