Match the following terms with the correct definition.
A. drop-off
B. intervals
C. wave schedule
D. walk-in appointment
E. mobile services
F. fixed office hours
G. emergency
H. appointment card
I. flow schedule
J.
K.
L.
A. flexible time when the patient is seen when time allows
B. set amount of time or space in the appointment book
C. set number of patients seen within a time frame
D. a client arrives without an appointment
E. vehicle equipped for veterinary appointments
F. patients seen on first come basis as they arrive
G. patient needs immediate veterinary attention
H. reminds clients of date and time of an appointment
I. patient seen at specific times
J. separate schedule when anesthesia is needed
K. time frame a client is seen
L. appointment at client's home
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