It is easier to calculate response rates for online surveys than for phone surveys.

Answer the following statement true (T) or false (F)


False

Business

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The current ratio is determined by subtracting current liabilities from current assets

a. True b. False Indicate whether the statement is true or false

Business

Benitez Company currently outsources a relay switch that is a component in one of its products. The switches cost $20 each. The company is considering making the switches internally at the following projected annual production costs:   Unit-level material cost$3 Unit-level labor cost$2 Unit-level overhead$1 Batch-level set-up cost (5,000 units per batch)$25,000 Product-level supervisory salaries$37,500 Allocated facility-level costs$20,000  The company expects an annual need for 5,000 switches. If the company makes the product, it will have to utilize factory space currently being leased to another company for $1,500 a month. If the company decides to make the parts, total costs will be:

A. $27,000 less than if the switches are purchased. B. $30,500 more than if the switches are purchased. C. $10,500 more than if the switches are purchased. D. $20,000 less than if the switches are purchased.

Business

Treasury stock ________.

A) decreases the number of shares issued B) increases the number of shares issued C) increases the number of shares outstanding D) decreases the number of shares outstanding

Business

Which is true about overall satisfaction surveys?

A. They are not useful to identify areas of improvement and areas where the service desk is performing well. B. They are typically performed within twenty-four to forty-eight hours after the service desk analyst closes an incident. C. They are typically conducted monthly, depending on the number of service requests and incidents handled by the service desk. D. They are typically used to measure customers' satisfaction with the entire IT organization rather than just the service desk.

Business