List and briefly describe the elements of four typical types of accounts

What will be an ideal response?


* Apologies include admission that a failure event occurred, acceptance of responsibility, and
expression of regret.
* Excuses include admission that the failure event occurred, coupled with a contention that
nothing could have been done to prevent the failure; that it was due to unforeseen circumstances.
* Justifications involve accepting responsibility for the event but redefining the event as not a
failure.
* Denials are statements that the failure event never took place.
* Absence of an account or silence involves ignoring the reproaches or refusing to address them.

Communication & Mass Media

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It's a good idea to estimate how long you will be able to hold your audience's attention, and adapt your presentation accordingly

Indicate whether the statement is true or false.

Communication & Mass Media

Most instructors suggest creating your introduction and

conclusion before you create the body of the speech. Indicate whether the statement is true or false

Communication & Mass Media

Identify the seven key elements needed for a plaintiff to win a libel suit.

What will be an ideal response?

Communication & Mass Media

_____ models of communication reveal that communication is an ongoing process and each communicator is a sender and receiver at the same time

a. Linear b. Nonlinear c. Interactive d. Transactional

Communication & Mass Media