The average delivery time for a pizza delivery service is 27 min with a standard deviation of 3 min. If a customer were to receive the delivery within one standard deviation from the mean, he would get this pizza ______.
A. between 0 and 24 min
B. between 24 and 30 min
C. between 27 and 33 min
D. between 27 and 39 min
B. between 24 and 30 min
You might also like to view...
A profit center is typically an independent organizational unit
Indicate whether the statement is true or false
A covenant is an unconditional promise to perform
Indicate whether the statement is true or false
Total quality management (TQM)
A. entails creating a total quality culture that strives for continuously improving the performance of every value chain activity and is driven by a philosophy of managing a set of business practices: 100 percent accuracy in performing tasks (zero defects), involvement and empowerment of employees at all levels, team-based work design, benchmarking, and total customer satisfaction. B. works best when used in conjunction with Six Sigma quality control techniques. C. is an excellent tool for reengineering business processes and making quantum gains in the efficiency and effectiveness with which the processes are performed. D. is a valuable tool for helping company managers identify what the best practice is for performing a particular activity at a high level of quality. E. is a philosophy of doing things that aims at mistake-free management of a company's entire business.
Newly formed teams should spend time discussing how they will operate, addressing all of the following questions except:
A) What if someone misses a deliverable or team meeting? What are the consequences? B) What should we do if someone needs help completing a task? C) How should we handle conflict? D) Which decisions will be most important for the team and how should the team make those decisions? E) What should the final product look like?