Deborah must deny a request made by one of her employees. The most effective statement in a bad-news message denying this request would be
A) No, you may not be reimbursed for the extra night you stayed after the conference ended.
B) We are so sorry that we are unable to reimburse you for the extra night you stayed after the conference ended.
C) Although your extra night cannot be reimbursed, we will process the remainder of your expense claim immediately.
D) Please be advised that your extra night stay is not reimbursable.
C
You might also like to view...
During inflationary periods, the use of the FIFO method of costing inventory will result in a greater amount of net income than would result from the use of the LIFO cost method
Indicate whether the statement is true or false
A company that chooses to use "off-the-shelf" parts and less expensive materials may be engaging in what product design practice?
a. Sales engineering b. Value engineering c. Discount engineering d. Quality engineering
Writing in passive voice is more effective than writing in active voice
Indicate whether the statement is true or false
With a general line of credit, the bank:
A. does not charge a commitment fee. B. charges a commitment fee on the total amount. C. charges a commitment fee on the used balance. D. charges a commitment fee on the unused balance. E. charges the same total fees as it does with a revolving credit agreement.