To develop lasting relationships with customers, marketing-oriented firms need to focus on customer satisfaction both before and after each sale.
Answer the following statement true (T) or false (F)
True
Building lasting relationships with customers requires that everyone in a firm work together to provide customer value before and after each purchase.
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Benson and Orton are partners who share income in the ratio of 2:3 and have capital balances of $30,000 and $50,000 respectively. Ramsey is admitted to the partnership and is given a 10% interest by investing $20,000. What is Orton's capital balance after admitting Ramsey?
A) $56,000 B) $34,000 C) $20,000 D) $44,000
All else equal, a normal stock split or a stock dividend:?
A. ?results in a significant increase in the per share price of the stock. B. ?reduces the profits earned by a firm. C. ?increases the number of shares of stock outstanding. D. ?should not be recognized on the balance sheet of a corporation. E. ?increases the dividend per share.
Carrying insufficient quantities of inventory on hand:
A. will increase the costs of carrying inventory. B. has little effect on customer satisfaction. C. may result in lost sales. D. would not affect the company's profitability.
_____ refers to a problem-solving approach that requires defining the scope of a system, dividing it into its components, and then identifying and evaluating its problems, opportunities, constraints, and needs
a. Linear programming b. Independent component analysis c. Principal component analysis d. Systems analysis