Nonverbal communication often happens without our control and knowledge; when this betrays our internal feelings, it is called ______.
a. adage
b. leakage
c. prestige
d. vantage
b. leakage
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A better response than responding with a matching self-disclosure, according to research, is ______.
a. sending I-messages b. listening silently c. concealing information d. responding with empathy
The process of changing or reinforcing a listener's attitudes, beliefs, values, or behaviors is
A) motivation. B) persuasion. C) argument. D) logic.
Computerization of the workplace has complex influences on structure and primarily reinforces the status quo of the organizational structure
Indicate whether this statement is true or false.
The specific purpose of Taylor's speech is "To persuade the audience that Facebook should be banned from providing personal information to third party advertisers." This speech centers on a question of __________.
A. fact B. value C. morality D. policy