Boilerplate apologies from the bank/airline/hotel after receiving a complaint is an example of what type of listening?
What will be an ideal response?
Disengaged listening
You might also like to view...
The statute of limitations in most states is three years.
Answer the following statement true (T) or false (F)
Overall, levels of newspaper circulation have ________ for many years, and the amount of time people spend reading the print newspaper has ________.
A. declined; increased B. increased; fallen C. declined; fallen D. declined; remained steady
A criteria satisfaction speech pattern arranges main points according to opposing arguments and then both challenges them and bolsters your own
Indicate whether the statement is true or false
During a counseling session with his wife, Edith, Harris frequently rolled his eyes, made rude and condescending remarks, and openly mocked Edith in front of their counselor. Harris's emotional state is best described as
A. contemptuous. B. hostile. C. disrespectful. D. arrogant.