Nodding and saying "uh-huh," "I see," or "yes" are techniques for what type of listening?
A) Active
B) Passive
C) Affirmative
D) Disinterested
Answer: C
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Insurance information obtained by the medical office specialist is:
A. stored in the patient's medical record. B. stored separately from clinical information. C. updated on a regular basis. D. verified via phone with the insurance company.
With the growth of managed care, the balance of power in the medical marketplace swung toward
a. providers b. the supply side c. the demand side d. more regulation
A patient presents with no gingival bleeding, light supragingival plaque, and calculus. The problem list is otherwise noncontributory. Which of the following treatments is best for this patient?
A) Oral prophylaxis B) Subgingival root debridement C) Periodontal surgery D) Referral to periodontist
The abbreviation LMP represents which of the following?
A. Last Mohican Prisoner B. Last Menstrual Period C. Licensed Medical Practice D. Lists of Medical Patients