The shortest route problem requires that there be a branch from each destination to every other destination
Indicate whether this statement is true or false.
Answer: FALSE
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Austin began his sales presentation by stating, "All organizations strive to operate more efficiently." Then, he proceeded to explain why his company's computer network system operates more efficiently than other systems. He concluded his presentation by saying, "So, you have to agree that you should buy my company's system." Austin was using ________ to make his sale.
A. a prestige suggestion B. counter-offering C. empathy D. choice narrowing E. logical reasoning
The statement "This painting is worth $10,000" is a warranty
Indicate whether the statement is true or false
Which of the following approaches to process improvement could be described as process benchmarking?
A) Employees at McDonald's ignore the way they have always processed customer orders and design an entirely new way to do so. B) Employees at the campus housing and dining service visit Ritz Carlton to pick up ideas on managing long-term guests. C) Employees at Ford purchase automobiles from an array of car manufacturers and take them apart to get design ideas for their next generation Taurus. D) Employees at XEROX take classes in quality improvement and make small, incremental changes to their order filling processes.
Which of the following groups make up the "base of the pyramid" in international management?
A. Potential low-income customers at the bottom of the economic pyramid B. Emerging middle-class markets and other wealthiest consumers C. Front-line employees at the bottom of an organizational hierarchy D. Young people at the bottom of the population pyramid