Which of the following is an example of a structured process?
A. social networking
B. ill-defined situations
C. customer returns
D. new product offerings
E. collaboration
Answer: C
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A doctor performing hip surgery on a patient illustrates how a service can be produced and consumed simultaneously. This is an example of which service characteristic?
A) tangibility B) intangibility C) perishability D) variability E) inseparability
Which of the following activities is a manager likely to carry out everyday?
A) Establishing selling prices for products B) Ensuring quality of products produced C) Estimating overhead costs to be incurred D) Preparing financial statements for a period
Short-run decision making only involves short-run decisions that have nothing to do with the firm's overall strategy
Indicate whether the statement is true or false
Gong Li has recently inherited $10,000 and is considering purchasing 10 bonds of the Lucky Corporation. The bond has a par value of $1,000 with 10 percent coupon rate and will mature in 10 years
Does Gong Li have enough money to buy 10 bonds if the required rate of return is 9 percent?