What are the three parts of handling objections over the phone?

a. Hear it, jump in with value statement, reintroduce request
b. Listen completely, ask for attention, give request
c. Get it, respond with a benefit, reintroduce request
d. Listen to it, object to it, tell of benefit


c

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Which one of the following is not suited for narrative research?

a. Understanding racism in the workplace b. Understanding how interpersonal relationships is related to career success c. Understanding how certain coping behaviors is related to academic success d. Understanding the Cuban missile crisis

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Maslow is the father of Humanistic Psychology

Indicate whether the statement is true or false.

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Which of the following is a true statement about cross-sectional survey research?

a) A panel sample can be used to study the same individuals each time the data are collected. b) Observed changes over time can be due to other differences between the age groups. c) Results are based on the collection of data at one time. d) Results describe a causal relationship between two phenomena.

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Researchers use studies of high amplitude sucking to determine the preferences of newborns

Indicate whether the statement is true or false.

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