Rob is extremely angry with Beth about something he heard she said about him to a mutual
friend. When he approaches Beth, Rob is surprised when she starts talking about all the bad
things Rob has done to her in the past. Beth is engaging in
A) gunny-sacking.
B) self-talk.
C) reflective memory.
D) information management.
A
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The growing quantity of printed materials fueled literacy and, slowly, a standardization in written languages
Indicate whether this statement is true or false.
Which term refers to the practice of publishing articles that are not based on facts or sound research?
a. fake news b. Op-Eds c. hype d. media relations
Explain how you might use the conflict management skills of managing emotions, information, goals, and problems in the following situation: You and your roommate agreed on a schedule and responsibilities for chores
At first, all went well. Then gradually, week after week, one excuse after another, your roommate began to fail to follow through. At first it was no big deal—a dish here, a sock there. But now your roommate has left dishes in the sink for three days and hasn't taken out the trash in a week; the bathroom is a mess, especially the shower. And the last straw is the large mustard stain that recently appeared in the middle of the living room carpet. You are furious. You've let it slide long enough and decide to let her know how you feel. What will be an ideal response?
Mara's goal is to express her support and encouragement to Clay, who is going through a hard time at home. She needs to ensure that her
A) support is primarily in the form of listening. B) verbal messages convey her support, even if her nonverbal ones don't. C) nonverbal messages convey her support, even if her verbal ones don't. D) nonverbal messages express the same sentiments that she conveys verbally.