The concept of emotional intelligence was first introduced by:

A) ?John Gray.
B) ?Julia Wood.
C) ?Daniel Goleman
D) ?Carol Saarni.
E) ?Paul Ekman.


C

Communication & Mass Media

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Scientific argumentation deals in claims of

a. fact. b. value. c. policy. d. definition

Communication & Mass Media

Which of the following does not belong to an intrinsic communication code?

a. crying as an expression of grief b. using parentese with a child c. speaking in a southern accent d. hearing sadness in someone’s voice

Communication & Mass Media

CHOOSE ALL THAT APPLY. What kind of information do most people use when they construct a family tree?

a. Names b. Relationships c. Dates d. Events

Communication & Mass Media

Most of our relationships are found in the __________ of the relationship continuum

a. middle zone between impersonal and intimate b. interpersonal zone c. far right impersonal zone d. far left intimate zone

Communication & Mass Media