Which of the following is a guideline for creating and sustaining healthy communication climates?
a. accepting and confirming others
b. affirming and asserting yourself
c. respecting diversity among people
d. timing conflict effectively
e. all of the above
e
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A skilled interviewee with expertise in his/her field who is able to articulate ideas clearly and whose nonverbal communication conveys enthusiam, assertiveness, and an outgoing personality, has the best chance of landing the job.
a. true b. false
In Brantley v. NBC Universal, Inc., an appellate court said that a common cable company practice did not violate Section 1 of the Sherman Antitrust Act. What practice?
a) Bundling cable with Internet and phone services; b) Tying desirable channels to less desirable ones in packages; c) Billing for all services on one bill per month; d) Charging more for premium channels; e) All of these.
Tracy began her speech about online music services by saying, "Illegally downloading music from the Internet is just like visiting your local music store and shoplifting several CDs." What type of introductory device is Tracy using?
A. anecdote B. rhetorical question C. analogy D. humor
A speaker must be aware of nonverbal feedback from the audience in order to adapt the speech as he or she speaks
Indicate whether the statement is true or false.