If providers submit a claim for a simple procedure when in fact a more complicated procedure was documented in the medical record, ____ may occur.
A. no payment
B. underpayment
C. overpayment
D. denial of claim
B. underpayment
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A newborn death ____.
A. expires after showing signs of life at the time of birth B. is included in the hospital death rate C. both a and b D. neither a or b
Which of the following lesions is typically seen at the apices of vital anterior mandibular teeth in middle-aged females?
a. Multiple myeloma b. Periapical granuloma c. Traumatic bone cyst d. Cementoblastoma e. Periapical cemento-osseous dysplasia
____ refers to a lawful act that is done incorrectly.
A. Malfeasance B. Misfeasance C. Nonfeasance D. Res ipsa loquitur
Answer the following statement(s) true (T) or false (F)
1. When an error or a change in scheduling occurs, you should use "white-out" so you can write new information in the same place. 2. Wave scheduling is best applied in smaller practices. 3. When making an appointment for a patient, give the patient a choice between two different dates. 4. When scheduling an appointment that requires the patient to fast, the physician will instruct the patient about the fasting times. 5. When a patient regularly misses appointments, you should call the patient to discuss the reason for this happening.