Identify three tactics that a mid-priced motel chain might employ to take advantage of the social trends discussed in the text, in hopes of increasing its business. For each tactic, identify the social trend it is based on.
What will be an ideal response?
Answers will vary, depending on the trends the student picks to discuss; however, here are some examples:
* Health and wellness: Add a fitness center, or expand it if one already exists. If free breakfast is offered, make sure that healthy options are offered.
* Greener consumers: Implement a recycling program at the hotel, or expand the use of products made from recycled materials.
* Privacy concerns: Have a secure website for customers to book rooms and don't share customers' personal information with other firms.
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Indicate whether the statement is true or false
The final step in resolving a conflict is to ___________
a. become a controller b. agree to a plan and follow up c. be firm and let them know they have no choice d. never bring up the topic again
An ethical decision-making approach that relies on a central authority or set of rules, such as the Koran or the Bible, is:
a. ethical fundamentalism. b. ethical relativism. c. rule utilitarianism. d. act utilitarianism.
The stages of a negotiation include:
a. planning the negotiation under supervision of an arbitrator b. exchange of information c. presenting evidence at court d. requesting approval of the final agreement by a judge e. none of the other choices