To best gauge how employees and stakeholders are responding to a change in the business, the most current information will be found where?
A) Annual reports
B) Marketing reports
C) Customer surveys
D) Blogs and microblogs
E) News releases
Answer: D
Explanation: D) Annual reports, financial statements, news releases, blogs and microblogs by industry experts, marketing reports, and customer surveys are just a few of the many potential sources of information that might encapsulate how employees and stakeholders respond to change. Blogs and microblogs can provide data in almost real-time. Annual and other reports, statements, surveys and news releases can provide information up to the day and time the data was collected, not released.
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Which of the following would most likely be used in a focus group?
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Answer the following statements true (T) or false (F)
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A. Level 2 B. Level 4 C. Level 3 D. Level 5
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a. Loss of visibility b. The bullwhip effect c. Shorter cycle times d. Stockouts