Within the case management model, case managers utilize a number of tools in order to achieve quality and cost effective outcomes. Which is not necessarily correct?
a. medical management c. variance analysis
b. critical pathways d. protocols
A
The case management model establishes certain criteria and methods for patient management utilizing
specific tools. Some of these tools are practice guidelines (not medical management, because only a
health practitioner such as a physician or advanced practice nurse may do this), critical pathways,
variance analysis, protocols, and outcome measurement tools.
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