Current technologies can contribute to generalist practice. Identify potential skill sets that can be applied to case management in a larger organizational structure.

What will be an ideal response?


Ans: All social workers should definitely possess basic typing and office software skill sets. Knowing how to utilize management tools greatly increases organization of files and immediate access to information. Each agency or organization should have its own operating procedures and offer training for those programs. In time, the practitioner should also learn or become familiar with Excel or SPSS programs to manage research data sets.

Social Work & Human Services

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