Which of the communication skills needed for excellence in an information age deals with employees being made to feel that they can make a difference in their company?
a. versatility
b. vision
c. sensitivity
d. creative insight
c
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A culture in which power is concentrated in the hands of few is considered
A) to have an individual orientation. B) to be a low-power-distance culture. C) to have a collective orientation. D) to be a high-power-distance culture.
Which of the following an example of paralanguage behavior?
A) raising volume when speaking B) pausing between words to emphasize certain words C) lowering pitch D) lowering volume when speaking E) All of these are examples of paralanguage.
A talk show host kept asking the spokesperson of Sunntark Pharma about details of unethical animal testing practices that her organization has carried out over the past decade
Instead of directly answering the host's questions, the spokesperson coolly answered that her organization has pioneered a safe drug testing method and that Sunntark Pharma aims to set the benchmark for such safety measures in the future as well. What approach did the spokesperson employ? a. Use the bridging technique b. Stay on message c. Use industry jargon d. Avoid talking heads
Nonverbal communication may best be defined as _____
a. communication that is spoken b. communication other than written or spoken language c. communication with another person d. communication that does not involve silence