Which of the following actions should the home health nurse take to get in touch with a client if the client apparently has no telephone?
a. Determine whether the client has family members in the area who might be able to get in touch with the client to ask the client to call the agency
b. Go to the client's address and discuss making a home visit with the client
c. Send a formal letter asking the client to call the agency for an appointment
d. Tell the referral source you cannot accept referrals without usable telephone numbers, so this client was not visited
ANS: B
Not all clients have a telephone. If that is the case, the nurse should check the referral for a telephone number where messages can be left. It is also worthwhile to contact the health care provider who made the referral to see whether the telephone number was omitted unintentionally. If the client does not have a telephone, the nurse may choose to make a drop-in visit. This type of visit consists of an unannounced visit to the client's home, during which the nurse explains the purpose of the referral, receives the client's permission for the visit, and appoints a time for a future visit with the client. The client may agree to the first visit while the nurse is there. It may be very difficult to determine if the client has family members in the area to relay information to the client. Sending a formal letter would not get to the client who needs services in a timely manner.
You might also like to view...
A client who has just been diagnosed with a slowly progressive terminal illness asks the nurse about the availability of hospice services. What information should the nurse share with this client?
A) Hospice services are generally reserved for those who have a life expectancy of 6 months or less. B) When clients are designated as terminally ill, they are automatically assigned to hospice care. C) Provision of hospice services is reserved for those who refuse other palliative treatments. D) Only those clients with private insurance can receive hospice benefits.
A nurse is providing health education regarding the role of the accessory organs of the digestive system. What is the best explanation by the nurse of the action of bile released by the gallbladder?
A) Breakdown of protein B) Formation of urea C) Emulsification of fat D) Synthesis of immunoglobulin
A woman who is 30 weeks pregnant tells the nurse that she and her husband are having sexual difficulties. Which of the following actions should the nurse take?
a. Tell the woman she should not be sexually active at this point in her pregnancy because it may harm the fetus. b. Ask her to elaborate on the difficulties. c. Tell her that they should modify their positions during intercourse and that will take care of the problem. d. Tell her men like the way pregnant women look.
Describe the goal of the treatment of coronary artery disease.
A. Limiting the progression of atherosclerosis B. Preventing myocardial infarction C. Reducing the number and severity of anginal attacks D. All of the above