A credible speaker is
a. one whom the audience sees as a believable and competent.
b. one who has a magnetic stage presence and quick wit.
c. always the top-most authority on the subject at -hand.
d. always has several decades of speaking experience
a
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Abby scrolls through her phone while her mother tries to give her instructions for giving the dog his medication. When her mother stops talking, Abby says she is listening and asks her mom to continue. Despite Abby’s assurance that she is listening, her mom says she’ll just write the instructions down. Which assumption of nonverbal communication does this illustrate?
a. Nonverbal communication is often ambiguous. b. Nonverbal communication may conflict with verbal communication. c. Nonverbal communication regulates conversation. d. Nonverbal communication is more believable than verbal communication.
The strategy of comparing was particularly appropriate for Tammy's speech about the costs and
benefits of mutual funds versus bond funds. Indicate whether the statement is true or false
In order to check for relevancy of supporting materials, the author suggests
A) being subjective about the topic. B) writing out your central thesis and referring to it periodically. C) including all supporting material you can find on the subject. D) interviewing an expert on the topic to determine what is relevant and what is not.
Which of the following is TRUE?
A. 75% of organizational change attempts reported by CEOs have been effective. B. Even though change can be effective, in most cases, employees lose their sense of ownership of the future of the organization. C. Employees who are resisting change turn against one another.