The Equal Employment Opportunity Commission Guidelines (1980) define sexual harassment as "unwelcome sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature . . . when":
A. Submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment
B. Submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individual
C. Such conduct has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile or offensive environment
D. All of the above
E. None of the above
D.
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Role ambiguity rarely contributes to workplace stress.
Answer the following statement true (T) or false (F)
The term facework refers to ______.
a. managing your ability to smile attractively b. managing your dignity or self-respect c. managing your complexion d. managing your relationship
Friendships are either task-oriented or relationship-oriented, but not both
Indicate whether the statement is true or false
Cassandra’s grandmother gives her a hand-knitted sweater that does not suit Cassandra’s taste. Cassandra tells her grandmother she loves it while barely looking at it and making a face. What does this illustrate?
a. Nonverbal communication is often ambiguous. b. Nonverbal communication may conflict with verbal communication. c. Nonverbal communication regulates conversation. d. Nonverbal communication is more believable than verbal communication.