In which type of culture does the text say apologies are most important?
a. culture has no effect on the importance of apologies
b. high individualist
c. low context
d. high collectivist
d
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“At first I was really mad that Angus ate the last of my macarons, but then I realized it really is a compliment to my baking. Then I didn’t feel so angry!” says Justin. Justin is engaging in ______.
a. reframing b. empathizing c. owning his feelings d. analyzing the situation
Misrepresentation through omission and juxtaposition is known as __________ editing
Fill in the blank with correct word
Explain how conflict can have positive aspects.
What will be an ideal response?
A person with excellent generic speaking skills may be at a loss if a situation requires knowledge of a particular situation.
Answer the following statement true (T) or false (F)