Answer the following statements true (T) or false (F)

1. Studies show that even severe life events have a negative impact on one's sense of well-being for no more than about three months. 
2. Relaxed change is one type of effective response for a manager to take when confronted with a challenge. 
3. Yichao, a manager of a downtown hair salon, has been procrastinating about a problem. Over the past year, his company has seen a high rate of customer defections, and even the loss of some of its best stylists. Still, he hasn't even begun to investigate the issue. This is an indicator of relaxed avoidance. 
4. Importance of the situation, the credibility of the information about it, and the urgency of it should be considered in the decision about whether to decide.


1. TRUE
Even severe life events have a negative impact on people's sense of well-being and satisfaction for no more than three months, after which their feelings at least go back to normal.
2. FALSE
There are four defective problem-recognition and problem-solving approaches that act as barriers when you must make an important decision in a situation of conflict, one of which is relaxed change.
3. FALSE
In defensive avoidance, a manager can't find a good solution and follows by (a) procrastinating, (b) passing the buck, or (c) denying the risk of any negative consequences. This is a posture of resignation and a denial of responsibility for taking action.
4. TRUE
In deciding to decide, a manager agrees that he or she must decide what to do about a problem or opportunity and take effective decision-making steps. Three ways to help you decide whether to decide are to evaluate the following: 1. Importance: "How High Priority Is This Situation?" 2. Credibility: "How Believable Is the Information About the Situation?" 3. Urgency: "How Quickly Must I Act on the Information About the Situation?"

Business

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