Which of the following offers an example where Porter's five forces are mostly weak and competition is low?
A. A single consumer purchasing milk.
B. A dog walking business.
C. A coffee shop.
D. An international hotel chain purchasing milk.
Answer: D
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Offering discounts on future purchases, free merchandise, or other considerations in negative messages about business transactions
A) is almost always viewed as a hollow, insincere gesture. B) should be avoided since it acknowledges guilt. C) is a good idea only when dealing with government contracts. D) has been shown to worsen relationships rather than repair them. E) can go a long way to rebuilding a customer's confidence in your company.
A situation in which both parties are trying to find a mutually acceptable solution to a complex conflict is known as which of the following?
A. zero-sum B. bargaining C. win-win D. win-lose
A ________ is a scale for measuring attitudes that consists of a single adjective in the middle of an even-numbered range of values, from -5 to +5, without a neutral point (zero)
A) semantic differential scale B) Likert scale C) continuous rating scale D) Stapel scale
When the payroll is paid, withheld payroll taxes become a(n) ________ to the employer
a. liability b. asset c. revenue d. expense