When customers call the service facility, what is TRUE about customer communication?
A. The tone of voice and words used are important
B. A customer should be given a diagnosis and firm price over the phone without bringing
their vehicle to the service facility
C. Both A and B are correct
D. Neither A nor B are correct
A. The tone of voice and words used are important
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Discuss the role of the bill of materials.
What will be an ideal response?
Answer the following statement(s) true (T) or false (F)
1. OSHA requires a qualified first-aid person available during all working hours. 2. Errors and accidents frequently occur because equipment is designed for a statistical (average) worker. 3. Safety must be the responsibility of the individual, not management. 4. OSHA has a list of all hazardous materials.
List three of the reasons why an animal may be temporarily confined without violating USDA organic production standards
What will be an ideal response?
The best tool to measure clearance between two components is _______
A) Caliper B) Feeler gauge C) Micrometer D) None of these