Olivia believes that management is often about the little things. One of the little things she does at every team meeting is that she asks everyone individually, "How was your weekend?" "What are you looking forward to this week?" and "What is one way that I or the team can make this week less burdensome?" In doing so, Olivia is:
a. Inspiring a shared vision
b. Encouraging the heart
c. Enabling others to act
d. Modeling the way
c. Enabling others to act
Communication & Mass Media
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Indicate whether the statement is true or false
Communication & Mass Media
A variety of English that includes words or phrases used by a specific ethnic group is
a. regionalisms. b. ethnic vernacular. c. connotation. d. jargon.
Communication & Mass Media
Hearing is an automatic, involuntary process in which sound waves stimulate nerve impulses
to the brain. Indicate whether the statement is true or false
Communication & Mass Media
What is a strategy where you store up grievances and unload them on the other person, even if irrelevant?
A) steamrolling B) gunnysacking C) emoting D) face-attacking
Communication & Mass Media