A nurse manager is delegating a task to another nurse. Which of the following action(s) would help the manager effectively communication with the nurse? (Select all that apply.)

a. Get the full attention of the nurse.
b. Ask the nurse to repeat back what he or she heard.
c. Give directions to the nurse as the nurse is walking away.
d. Give clear, simple instructions.
e. Give instructions while multitasking.


A, B, D
The nurse manager should first get the full attention of the nurse before the nurse manager begins to communicate with the nurse. The nurse manager should give clear, simple instructions and ask the nurse to repeat back what he or she heard.

Nursing

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