Jonathon is an administrative medical assistant. Every day before lunch, he checks his email for his work-assigned email account. Discuss three things that Jonathon needs to keep in mind regarding professionalism and work-related email accounts
What will be an ideal response?
ANSWER: There are a number of things Jonathon needs to consider regarding professionalism and email accounts. Jonathon should not be receiving personal emails on his work email account. The work email should be strictly work-related. Jonathon should not give out his work email address to anyone not directly related to the medical office. When composing or answering his work email, Jonathon should always include opening and closing signature lines. He should avoid using slang terms like LOL or RU. Jonathon should avoid foul or inappropriate language when corresponding with coworkers. All information contained in the emails should be worded conservatively. Jonathon should not open any SPAM mail or mail from anyone he does not recognize as it can spread viruses throughout the office. Also, all work- related emails should be responded to in a timely manner, say within 24 hours.
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