Libby is in charge of implementing the new calendar system for her school. The school decided to move from a 5-day to a 7-day rotation schedule. She knew that the new schedule change would be hard for people to accept at first. She decided to clearly explain to employees the problem with the old schedule and the benefits to this new schedule. Libby planned to use which method to reduce resistance to change?
A. education and communication
B. coercion
C. manipulation
D. consultation
A. education and communication
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Indicate whether the statement is true or false
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Answer the following statement true (T) or false (F)